Can you calculate follow-up time for us?

I feel like this might nicely fit into the „How I solved it“ series, which Jen is running. A customer came the other day that they have a new process, where they need to follow-up with a new lead in 2 hours and notify owner and their supervisor if there is a delay. My initial reaction was „damn, casesRead More…

I checked every single session from CzechDreamin ’25

This year the common feedback was, that the sessions were really good! Maybe it was due to Sessionize, which we used for selection of the best sessions. Or maybe it was because this year we had less (even less than usual) marketing sessions or because we were a bit heavier on business and other topics. OrRead More…

My Notes from CRMs Side to Side

At Actum we have Salesforce and Microsoft division, which gives us the unique benefit of being able to propose CRM solutions on both platform (actually we can do SAP as well). It also means that Salesforce isn’t really happy and I’m not sure about Microsoft. Anyway, the other day we have been preparing with KarelRead More…

Slack Certified. Finally!

After becoming Salesforce CTA you might have the feeling „what should I do/study next?“ And I had it as well – Vlocity, MuleSoft, AWS. But it all felt somehow disconnected from users, cool things somewhere in the background. And then I noticed that Salesforce spent some money on Slack acquisition and made it my next goal. At firstRead More…