As I’ve been learning for the NPC certification I’ve been thinking – who is the perfect target for this new cloud?
While Michael feels it is only for the big one I’m not that sure they are the perfect target. I definitely agree with him that the data model and functionalities of NPC are so wide, that smaller organizations won’t be able to fully use it. Show me who needs fundraising, grants and program management and all the other features in one org. The need to be able to afford the support team is not really needed from my point of view, partners can always help plus the daily operations aren’t that heavy for regular admin.
On the other side the massive data model will actually makes it more expensive for the big organizations – person accounts means the data space goes away twice as fast, with all the designations will means that any donation needs to be saved in the system multiple times in fact and sudenly the default 11GB allocation isn’t that much (in theory it is equal to roughly 500 000 records, with all of these we are sudenly down to maybe 200 000 only) and the data space is expensive!
Also in the big orgs I just cannot imagine how they will be able to manually set all the relations between people and companies or track the outcomes.
The NPC doesn’t contain any out of the box integration to payment gateway or how to import data from bank statement and tracking the gifts manually just cannot be feasible even for the smallest orgs.
Takeaways:
- it might be good for the organizations which need it not just for the fundraising but all the other things as well;
- all the internal relations between data might be used rather by small organizations, cannot imagine it on scale;
- the data space will go away quickly and is expensive to buy.
What about consultants?
Someone has to implement it, right? We have three posibilities:
- Sales Cloud;
- NPSP;
- NPC.
The Sales Cloud – from the fundraising perspective – might be enough, is super easy to learn and has low barrier of entry.
The NPSP needs some basic admins skills and then learn all the details of NPSP, but while complex it is still pretty easy.
NPC? You need someone who knows the platform, the NonProfit Cloud, OmniStudio with all its functionalities (there used to be just a few hundred consultants worldwide certified for it, that rare it was), understanding of all the Business Rules and Data Processing Engine as that do all the summarizations and finally someone who has the non-profit experience. And this combination will be super rare and beginning and with long learning curve later on.
Till then we will fake it till we make it, we won’t be fully using OmniStudio and rather depends on flows and much more. Yes, that’s the future of all industry clouds, future which will be costly for all involved parties.
Let’s have fun!
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