Salesforce and Emails

Salesforce = CRM. CRM = Customer Relationship Management. Relationship Managements means (at least to me) to store information about activities I do with customers, not just the hard data (such as their names and phone numbers). And emails are pretty crucial activities and a lot of companies solve their „sharing“ by forwarding them to people or puttingRead More…

Files Connect

The joy of preparation for another certification, learning all the things you kind of heard about or didn’t hear at all. And now you need to understand them in deep dive, if possible. Files Connect is such feature – I knew about it, I set it up for one client a while ago but never really paid attention.Read More…