Magic happened over the weekend and most of my customers got a new version of their Salesforce. This time I was prepared as I read the release notes on my way to Dreamforce – what a great reading for long flight!
What are the goodies I noticed?
- Default No-reply address in Organization-Wide Email Address settings has to be verified otherwise some emails won’t be send. Last release similar enforcement has been put on users emails and we stop receiving some of them, which was weird as we kept getting them from other users, the DKIM verification helped there, but be prepared;
- Get Flexible Access to Custom Apps with the Salesforce Platform Login License – this is mega awesome, the login license has been available for Experience Cloud but not for normal licenses, which made it expensive for some client. This might be the answer, that anyone in the company can have access to Salesforce, but you will pay only when they will use it;
- Save on Storage and Boost Performance with Salesforce Archive (Pilot) – this is kind of surprising move (maybe not, when you consider Own acquisition) and only available in some regions for the moment, but with right pricing and nice integration that can be super cool;
- Do More with Custom Report Types (Beta) – the UI is SOOO nice now, I love it!
- Configure Record Highlights in Lightning App Builder – not just a replacement for the Compact Layout, but the fields can be dynamic and there can be 12 of them! (instead of 7 till now);
- Make Record Fields Stand Out with Conditional Formatting – wow, color formating of fields or extra icons based on value in a fields. Another reason why UX Designer experience will be more important, otherwise we will create something ugly but colorful;
- New Regional English Variations – not sure why we got English (Czechia): en_CZ language variation, they probably wanted to make jokes of our Czenglish so I should try to find out what is the different compared to normal English (actually first I need to define „normal“);
- Include More Attributes in Your Activation to LinkedIn is related to Data Cloud which can have better chances to find contact’s profile on LinkedIn;
- Track Apex Unexpected Exceptions with Free-Tier Event Monitoring – „free“ sounds weird from Salesforce but looks like we will be somehow able to get rid of the error emails and troubleshot our Apex code more easily. Need to check Nebula Logger whether it already uses it;
- Empower Mobile Workers with Data Capture Forms (Beta) – this is something for Field Service and looks like a great replacement for regular Screen flow;
- Launch Flows Silently Based on Geolocation – the platform of Field Service will just trigger the flow automatically based on changed GPS location. I can see some use-cases to simplify life for technicians;
- Enroll Admitted Students into Learning Programs – as we are just finishing implementation of Education Cloud, this was definitely something we’ve been missing and had to develop. Roll back to standard or just keep or functionality?
- Monitor Learners with Watchlist Tracking – actually, the beginning of the description (proactively monitor learners who require enhanced support) sounds way better than the rest (select the records related to the learners that you want to add to the watchlist);
- View Academic Highlights with Learner Progress Summary – again looks like something we just developed 🙁
- Accelerate Degree Planning with Learner Pathway Templates – do I need to repeat myself? What a bad timing for the project;
- Clarify Prerequisites and Corequisites in Intelligent Degree Planner – not sure we developed this, maybe just partially, that would be cool to use!
- Help Learners Make Informed Decisions with the Intelligent Program Comparison Engine – wow, wow, wow, what a promising feature!
- Strengthen Prospect Engagement With Recruitment Inquiry and Opportunity Management – yeah!
- Boost Your Sales Productivity with a Seller-Focused Mobile App – look, look, there is a new mobile app for Salesforce! Cannot find it at AppStore yet;
- Optimize Your Strategic Planning with Account Plans – will be available in mid November and … looks like something we just delivered to different customer 🙂
- The Campaign Member Status Chart is Being Retired – I don’t see retirement of features often enough, this is kind of surprising, but why not, right?
- Streamline Collaboration on Shared Deals with Trusted Partners – this is interesting, looks like org-to-org replication of selected data, first you select the records in partner portal and then it’ll get synced into your org with only fields you select to be kept in sync. Limit of 50 vendors and 50 partners per org;
- Expand Your Email Reach by Using CC and BCC Options in Send Email Action – good bye times when flow could send emails only to 5 recipients, 150 to be it now! And CC and BCC supported as well;
- Transition to the Lightning Editor for Email Composers in Email-to-Case – not enforced update but looks like some great features in the editor including Emoji (because who can survive without them these days), full-screen mode (focus is everything), printing (no idea), and much cleaner visual experience. Sold!
- Find Your Next Customer with Prospecting Center, a new Data Cloud App – interestingly enough, this feature is available to „This feature is available to Sales Cloud users who have Prospecting Center enabled“ and doesn’t speak much about Data Cloud. Yes, Performance and Unlimited editions only;
