I feel like this might nicely fit into the „How I solved it“ series, which Jen is running. A customer came the other day that they have a new process, where they need to follow-up with a new lead in 2 hours and notify owner and their supervisor if there is a delay. My initial reaction was „damn, casesRead More…
This is part of my serie „what we didn’t do during implementation and should„, so you might not find anything interesting or you might just open your eyes wide and say wow! And automating things is definitely the part you probably didn’t do at the beginning but should do now as it is similar toRead More…
I’m not good with virtual conferences, somehow I never find a time to attend them, always feeling I might be able to check recordings and always fail doing that as well. That alone made a great reason to organize TDX wrap-up user group. This year Salesforce supported such activity even more by providing speakers and we were matched withRead More…