B2C Solution Architect, the latest addition to the growing list of Salesforce certification you can achieve. Exam which is demanding, it will take probably a long time before you can really use it on some project, not many people will probably reach it but it gives you a lot of food for thoughts. Salesforce Ben wrote aboutRead More…
Nonprofit Success Pack: was built for, and with, our community of over 47,000 nonprofits, with out-of-the-box capabilities and a relationship-first view of all the people in your universe. Free and open source, it turns the #1 CRM for businesses into a Constituent Relationship Management system for nonprofits. In nutshell, this thing is a bunch of managed packages installedRead More…
Už niekoľko rokov sa pohybujem v neziskovom sektore, najprv v Českej republike, neskôr na Slovensku. Ľudia v neziskových organizáciách sú často veľmi všeobecne kritizovaní za nedostatočnú profesionalitu. V mojom príspevku by som vám chcela priblížiť každodennú realitu týkajúcu sa CRM systému organizácií, v ktorých som pracovala a ktoré sú vo svojich oblastiach činnosti považované za špičkové. Nechcem zachádzať do podrobností, pretoRead More…
Last year I decided to put together a series of some small and simple tips how to improve your Salesforce instance. You know, that 1 % of improvement every months which will make it way better at the end of the year. And also to cover things we quite often skip during the implementation as their to need/time/will/whatRead More…
Just before Christmas, when I thought that there will be no more travel, came a great offer – CTA601 training. I wrote to Santa (read „my boss“) and got an approval. Flights and hotel reservations and I was good to go. Just to learn day before, that thanks to French strikes we move everything to London. Cancel everything andRead More…