Can you calculate follow-up time for us?

I feel like this might nicely fit into the „How I solved it“ series, which Jen is running. A customer came the other day that they have a new process, where they need to follow-up with a new lead in 2 hours and notify owner and their supervisor if there is a delay. My initial reaction was „damn, casesRead More…

Spring ’26 Release Notes Summary

A huge 1000+ pages long (actually it looks like in description of each functionality they have the claim it is just preview, so the final release notes will be way shorter) release notes – that sounds like a promise for release full of great new functionalities and I was super curious what it will bring. Also –Read More…

Summer ’25 Release Notes

Damn it, Salesforce is so quick with releasing new features that I’m not able to keep up and read the documents before the actual release. Never mind, reading it after makes some sense as well so I can use the new functionalities in the future. What catch my attention this time? What others found Obviously withRead More…

I checked every single session from CzechDreamin ’25

This year the common feedback was, that the sessions were really good! Maybe it was due to Sessionize, which we used for selection of the best sessions. Or maybe it was because this year we had less (even less than usual) marketing sessions or because we were a bit heavier on business and other topics. OrRead More…

Validation flows for wins

The record-triggered flows with Custom Error element has been introduced a while back (Winter ’24 actually). I immediately saw their benefits but didn’t see many use-cases I would need them for. The first use-case, when it was tempting, was a requirement to allow progress of opportunity into next stage only when products are added. Great use-case, but there isRead More…