Skloňování jmen

AppExchange zná většina zákazníků Salesforce – místo, kde si najdu aplikaci, kterou si můžu rozšířit funkcionalitu. Všechny aplikace tam ale nejsou, spoustu z nich mají partneři pouze u sebe případně u konkrétních zákazníků. Z toho co jsem viděl kolem sebe, tak existuje následující: napojení na banky (CRM pro neziskovky v rámci FPack); napojení na IPEX telefonii (Sprinx Consulting); napojeníRead More…

A few notes from UG about Marketing

It is almost three month from our „biggest so far“ user group about Marketing. This time we had the opportunity to visit new Deloitte offices at Zizkov and enjoy the awesome view from terasa. Plus tasty refreshment and as we celebrated our 10th meetup we also got a cake. First speaker was Zdenek Pejcel from moozaRead More…

CPQ Specialist certification

I’ve been playing with CPQ a few years ago and this year attended awesome CPQ Fast Path training for partners. A few busy weeks and I finally found time to attend the certification and … passed it! You might have heard, that this is one of the most demanding certifications to obtain, but I don’t really agree with thisRead More…

Lightning Sales Ops: Building Salesforce for Sales Development Teams, Matt Bertuzzi

I’ve been implementing information systems for last 20 years, most of the time CRM. After such a long time I should know a thing or two and I still found this book extremely valuable. Matt divided the book into 5 parts – Identify, Plan, Contact, Qualify and Report and the biggest difference – to most of my implementations –Read More…

Einstein Analytics Academy

We had a Field Service Lightning workshop (by Pawel Dobrzynski), MuleSoft workshop (by Patryk Bandurski) and now we plan Einstein Analytics Academy led by Rikke Hovgaard. The difference between „workshop“ and „academy“ also means this will be more official and longer. Key facts: dates: August 19 – 20 (attend both days is mandatory and yes itRead More…